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MYA is the only cosmetic surgery company rated 'OUTSTANDING' by the Care Quality Commission

Introducing Face- To- Face Consultations

We are now introducing Face- to- Face initial consultations at our clinical hubs alongside the option of a telephone consultation. Read below to find out more!

Face to Face consultations will be available at our Manchester, Liverpool and Newcastle Clinical Hubs

March 19th, 2025 |Introducing Face- To- Face Consultations

What is an Initial consultation?

After you have enquired and spoken to a member of our bookings team, your next step will be to have an initial consultation with your patient coordinator.

Our FREE initial consultation service allows patients to speak directly to our expert team of Advisors via a Face- to -Face service in one of our clinical hubs or a private call from the comfort of their own home.

Patients will be given the option of a telephone consultation or a Face -to- Face appointment, they can book appointments that fit around their busy schedule and discuss the often personal and emotional reasons they are considering cosmetic surgery, in a place where they feel most comfortable. 

What happens during a Face -to- Face consultation?

The initial consultation is an opportunity for patients to learn more about the procedure they are considering and a chance for patients to see MYA’s exclusive before and after photos. 

Our dedicated advisors will guide patients through the MYA journey, the costs and payment options and will recommend the best surgeon for the patient based on their desired result, procedure type and geographical location. 

There is no pressure or obligation to book, our advisors are here to help patients take their first steps, answer any questions and provide a personalised experience. 

Helpful tips and hints:

·         Check your Patient Portal for any outstanding tasks – you will need to complete your patient medical history ahead of your consultation.

·         Have your passport or driving license ready as proof of ID.

·         Make sure to look up directions to the clinic and scope the nearest parking if necessary.

·         Have a pen and paper ready to make notes.

·         Research the procedure beforehand.

·         You don't need to worry about showing any body parts (you will be examined by your surgeon at a later date).

·         Ask as many questions as you like – there’s no such thing as a silly question.

·         Join the MYA Forum and talk to likeminded patients.

·         Follow MYA on Instagram, Facebook and Twitter.

Why choose a Face- to -Face consultation?

Coming in to one of our clinical hubs for a face- to- face consultation is one of the best ways to start your journey! When entering the clinic you can get familiar with your surroundings where you will be coming to see your surgeon and receive pre and post op care.

 In-person consultations allows you to see and get to know your advisor that little bit more. Creating that relationship with your advisor can put you more at ease and help you feel more comfortable asking any questions along the way.

Face- to -Face consultations also help our advisors to gain a more complete understanding of you and your desirable outcome, as well as picking up subtle cues that might be missed in phone consultations.

 

To arrange a Face- to-Face consultation at one of our clinical hubs, call us directly on 03330 14 10 14 or click here

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The MYA Patient Portal

MYA are the only cosmetic surgery provider with an online Patient Portal. We’ve created a bespoke product to help our patients access their information whenever they want and to make their journey with us more seamless.

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Across the MYA community with our social media channels, MYA Space Forum and YouTube Channel we share a wide range of MYA stories showcasing not only the physical changes but positive psychological changes that can come with undergoing cosmetic surgery.

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The website (www.mya.co.uk) and Brand name MYA is owned and operated by Number 1 Surgical Healthcare Ltd, 1 Cardale Park, Beckwith Head Road, Harrogate, HG3 1RY. ( 03330141014 ) Company Registration Number: Number 1 Surgical Healthcare Ltd 15937926 Our FCA registration number is 1024601. Number 1 Surgical Limited is an Appointed Representative of Citrus Compliance, Citrus Compliance is a trading name of Andrew Smith which is authorised and regulated by the Financial Conduct Authority FRN 826675. We are a credit broker and not a lender. We only offer credit products from 121 Finance for your cosmetic surgery. We do not receive commission for the introduction. Finance available to UK residents, subject to status. Must be aged 18 or over. Terms & Conditions apply. Registered in England & Wales: 15937926 Registered Address: 46 Fountain Street, Manchester, England, M2 2BE. Data Protection No: ZB754779.